The Azure Purchase Experience
Designed to be experienced before it’s owned.
Get in Touch
Contact us to express your interest in a piece.
Consultation
Our team will guide you through everything.
Confirmation
Finalized! We proceed with securing your order.
Delivery
Your order will be carefully delivered to you.
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Frequently Asked Questions
You can add pieces you like to your Tray and submit an inquiry. Our team will then get in touch to share pricing, availability, timelines, and help you take the next steps.
Once you inquire, one of us will personally connect with you to confirm details, answer questions, and assist with payment and delivery. Think of it as a conversation, not a checkout.
Not at all. Your Tray is simply a curated list of pieces you’re interested in. Nothing is reserved or charged until you confirm with us.
Gold prices fluctuate daily, and many of our pieces can be customised. We prefer sharing accurate, transparent pricing once we understand your selection and preferences.
Prices depend on gold rates, diamond specifications, and any customisation. Once shared, we clearly explain the breakdown — no hidden surprises.
Payments are completed after order confirmation via secure methods such as bank transfer, UPI, or other agreed options. We’ll guide you through it personally.
We’re a design-led jewellery house. We focus on thoughtful construction, wearability, and intelligent use of gold and diamonds — not unnecessary weight or ornamentation.
Yes. All our pieces are crafted in real gold (14kt or 18kt) and set with certified diamonds and gemstones.
That’s intentional. We use clever techniques like gold scooping and balanced construction to make jewellery comfortable for everyday wear — and easier on the pocket.
Absolutely. Many of our pieces can be customised in terms of gold colour, size, or stone details. We also offer bespoke design services. Just let us know during your inquiry.
Yes, we deliver securely across India through trusted logistics partners.
Timelines vary based on product availability and customisation. We’ll share an exact estimate once your order is confirmed.
Return and exchange policies depend on the nature of the piece (ready-made vs customised). We’ll clearly explain this before you confirm your order.
We’ll share care instructions with your purchase, and we’re always happy to guide you on cleaning, storage, and maintenance.
Azure’s retail journey is new, but our design and manufacturing legacy spans over 15 years, with work exported globally.
All our pieces are designed in India and crafted by skilled teams who specialise in fine gold and diamond jewellery.
Always. No bots, no scripts. We believe fine jewellery deserves real conversations.
